GENERAL

When do you open and when will you end 2023 season?

We will open on 1 April and we are scheduled to work till end of October.

I am travelling without children. I hear that your hotel is very popular with families with small children. Will I feel comfortable in such an environment?

What’s the weather like in April and October (the beginning and end of the summer season)?

What is your star rating?

RED JANE

Who is this Red Jane and why you keep posting breads on your instagram?

FAMILIES

Is Ammos hotel child-friendly?

Are your rooms and communal areas designed with children and child safety in mind?

What facilities and equipment do you provide for babies and toddlers?

Do you have a designated children’s play area?

What are your babysitting rates?

RATES & BOOKING

Can I find better rates on commercial travel sites?

I try to book a room and I see that you have no online booking like almost all other hotels. Why?

Are there any hidden costs that I should be aware of?

Do you offer full or half board options?

HOTEL POLICIES

Do you charge a deposit?

What is the cancellation policy?

What is the check-in and check-out time?

Is late checkout possible?

POOL & BEACH

Are the sun loungers by the pool and on the beach free of charge?

How big is your pool?

Is the pool heated?

Do you have a private beach?

Do you provide complimentary beach towels?

Can we use your restaurant or pool and beach facilities, even though we are not staying with you?

We are staying with you and have friends staying in another hotel. Can we bring them along and use the restaurant and pool/beach?

ROOMS & SERVICES

Is there free wifi?

How often do you clean the rooms?

Are there mosquitoes in the room?

What is your smoking policy?

Is there a kettle in the room?

Do you provide laundry and dry cleaning service?

Does Ammos offer any massages and treatments?

Other than massages, what other like services are offered either at ammos or nearby?

What time does the front desk open and close?

We will arrive late and want to eat at ammos when we arrive. Will your kitchen be closed by then?

I want to stay with you on my honeymoon. Will we receive any special honeymoon treatment?

Does the restaurant cater for vegetarians, vegans and those with lactose intolerance or gluten allergies?

Is the tap water drinkable in the hotel?

LOCATION

How far away is the hotel from the old city of Chania? Can I walk there?

Do you have sufficient parking space on your premises for all guests?

What can be found in the vicinity of Ammos (walks, restaurants, shops, entertainment etc)?

I am allergic to cats – do you have stray cats in the hotel?

I want to hike the Samaria gorge; do I have to pre-book it?

Do you provide transfer from Crete’s airports/ports?

DESIGN

Who is your architect?

Who designed your site?

Anything exciting for 2023 season?