GENERAL

When did it all start?

I am travelling without children. I hear that your hotel is very popular with families with small children. Will I feel comfortable in such an environment?

What’s the weather like in April and October (the beginning and end of the season)?

What is your star rating?

Anything exciting for 2023 and 2024?

RED JANE

Who is this Red Jane?

FAMILIES

Is Ammos hotel child-friendly?

Are your rooms and communal areas designed with children and child safety in mind?

What facilities and equipment do you provide for babies and toddlers?

Do you have a designated children’s play area?

What are your babysitting rates?

RATES & BOOKING

Can I find better rates on commercial travel sites?

Why is there no online booking system?

Do you offer full or half board options?

Are there any hidden costs that I should be aware of?

HOTEL POLICIES

What is the check-in and check-out time?

Is late checkout possible?

Do you charge a deposit?

What is the default cancellation policy?

Are you pet-friendly?

POOL & BEACH

Are the sun loungers by the pool and on the beach free of charge?

How big is your pool?

Is the pool heated?

Do you have a private beach?

Do you provide complimentary beach towels?

Can we use your restaurant or pool and beach facilities, even though we are not staying with you?

We are staying with you and have friends staying in another hotel. Can we bring them along and use the restaurant and pool/beach?

ROOMS & SERVICES

How often do you clean the rooms?

Is there free wifi?

Are there mosquitoes in the room?

What is your smoking policy?

Is there a kettle in the room?

Do you provide laundry and dry cleaning service?

Does Ammos offer any massages and treatments?

Is there a gym at Ammos or nearby?

Are there any coordinated physical activities which take place in your premises?

Is there a rooftop bar?

What time does the front desk open and close?

We will arrive late and want to eat at ammos when we arrive. Will your kitchen be closed by then?

I want to stay with you on my honeymoon. Will we receive any special honeymoon treatment?

Does the restaurant cater for vegetarians, vegans and those with lactose intolerance or gluten allergies?

Is the tap water drinkable in the hotel?

LOCATION

How far away is the hotel from the old city of Chania? Can I walk there?

Do you have sufficient parking space on your premises for all guests?

What can be found in the vicinity of Ammos (walks, restaurants, shops, entertainment etc)?

Are there stray cats in the hotel?

I want to hike the Samaria gorge; do I have to pre-book it?

Do you provide transfer from Crete’s airports/ports?

DESIGN

Who is your architect?

Who designed your site?